The hill-rom technician support found the head motor to be inoperable.A search of the hill-rom maintenance records showed hill-rom performed preventative maintenance on this bed in 2009-2011.It is unknown if the facility performed any other preventative maintenance on this bed.The account ordered and will replace the head motor to resolve the issue.No further information is available on the repair of the bed at this time.If any additional relevant information is identified following completion of the repair, the additional relevant information will be submitted in a supplemental report.
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