The device history record was reviewed and indicated that the product was released accomplishing all quality standards.The product consisted of one opened and incomplete 14.5 fr mahurkar maxid kit.The components received consisted of an assembled catheter 14.5 fr x 23 cm maxid with sideholes, one dilator 12 fr, one dilator 14 fr, a marked guide wire coiled, one valved pull-apart sheath and one bendable dialysis tunneler.After a visual inspection, the bendable tunneler was bent in two sections and the sheath was missing.Dimensional testing was done and the bendable tunneler was found within specifications.Since the molded sheath was not returned, it was not possible to perform dimensional testing.The most probable root cause can be due to exposure to chemical agents or exposure to heat sources that may lead to sheath dimensional change.A corrective action is not warranted at this time.It must be noted that in-process controls (such as personnel training, incoming quality acceptance testing for raw material, in process visual inspection and visual acceptance sampling) are in place to prevent non-conforming product from leaving the manufacturing operations.This complaint will be used for tracking and trending purposes.
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