A horiba medical field service representative (fsr) was dispatched to install a new pentra 400 chemistry analyzer.Upon turning the analyzer on, smoke came out of the power supply from the back of the analyzer.Fsr powered off the unit.Customer was not involved.There is no report of injury or illness in connection with this incident.Management decided to replace the abx pentra 400 chemistry analyzer with another new abx pentra 400 analyzer.The abx pentra 400 analyzer that was malfunctioning was returned to horiba medical in (b)(4) and the analyzer will be returned to horiba (b)(4) (manufacturer) in (b)(4) for evaluation.The new system in was installed with no problems.Fsr verified that the instrument was functioning.
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