The case states that the facility removed a scope from the medivators automated endoscope reprocessor before the rinse cycle started.The endoscope was then used on a patient.Potential chemical colitis.The facility reported an operational problem.Medivators sales representative investigated and discovered there were no errors from the machine.The dsd edge machine operated according to specifications.This was a user error in pulling the scope out prior to cycle completion.To date, there are no reports of patient illness or injury.Medivators will continue to monitor this complaint within the medivators complaint system.
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