Complainant alleged that during use, the autopulse platform unintentionally shuts down and will not power back up.However, when it does power up, the battery indicator shows that it is empty even though the battery is fully charged.No adverse patient sequelae was reported.No further information was provided.
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The autopulse platform (s/n (b)(4)) was returned to the manufacturer for analysis.Visual inspection was performed and the front enclosure was found to be damaged.Based on the condition of the returned platform, the damage appears to have been due to wear and tear.Functional testing with a large resuscitation test fixture (equivalent to 250lb patient) was performed for approximately 25 minutes with no problems found.The reported complaint of the platform powering off during use could not be duplicated during testing.A review of the archive was performed and no user advisories occurred on the reported event date of (b)(6) 2014.However, consistent with the reported event, multiple user advisory 3 codes (error communicating with battery controller) were observed on (b)(6) 2014.Based on the archive date, the reported complaint is confirmed.Further inspection of the device did not identify any mechanical issues which could have caused or contributed to the observed ua 3 codes.Subsequently, a cause could not be determined.A review for battery management determined that the batteries used with this platform are being maintained properly.Based on the investigation, the part identified for replacement was the front enclosure.The reported complaint was confirmed based on archive review which indicated that multiple ua 3 codes occurred on (b)(6) 2014.A cause for the ua 3 codes could not be determined based on evaluation of the device.The platform passed all functional testing performed.Following service, including replacement of the damaged front enclosure, the device passed all testing criteria.
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