The autopulse platform in complaint was returned to zoll on 11/25/2014 for investigation.Investigation results as follows: visual inspection of the returned platform shows no physical damages to the platform.A review of the autopulse platform's archive was performed and the reported complaint that the lifeband did not retract was not confirmed.The archive data shows that there were no issues with the session that occurred on the reported event date of 11/17/2014.Functional testing was performed and the reported complaint was not reproduced.The platform ran for 15 minutes with a test mannequin and an additional 45 minutes with a large resuscitation test fixture with no problems observed.Based on the investigation, no parts were identified for replacement.In summary, the reported complaint that the lifeband did not retract was not confirmed.The platform passed all testing criteria.
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