A review of the complaints took place and the firm has concluded that this complaint should hae been file as an mdr.The bed frame had the left and right head deck pivot point bolt shear causing the head section of the bed to detach from the mid-section of the bed frame.This bed frame also had a width extension assembled on the bed.A new bed frame and width extensions were delivered to the facility.During the review of the complaints, there were similar occurrences that the firm found and have filed mdrs for these complaints as well.The firm is monitoring for any future complaints.
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