A review of complaints took place and the firm has concluded that this complaint should have been filed as an mdr.The bed frame had the left head deck pivot point bolt break causing the left side of the sleep surface to detach from the mid-section of the bed frame.A replacement bed frame was delivered out to the facility on (b)(4) 2011.During the review of complaints, there were similar occurrences that the firm found and have filed mdrs for these complaints as well.The firm is monitoring for any future complaints.
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