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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: CONVATEC INC. NATURA + CLOSED END POUCH WITH FILTER, OPAQUE; POUCH, COLOSTOMY

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CONVATEC INC. NATURA + CLOSED END POUCH WITH FILTER, OPAQUE; POUCH, COLOSTOMY Back to Search Results
Model Number 125907
Device Problem Appropriate Term/Code Not Available (3191)
Patient Problem No Known Impact Or Consequence To Patient (2692)
Event Date 11/05/2014
Event Type  malfunction  
Event Description
The end user reported moisture has developed on the wafer outside of the pouch at the point of ring due to an incomplete connection/seal between the pouch and wafer.No pt consequences were reported as a result of this event.
 
Manufacturer Narrative
Based on the available info, this event is deemed to be a reportable malfunction.No add'l pt/event details have been provided to date.Should add'l info become available, a f/u report will be submitted.A return sample for eval is not expected.
 
Manufacturer Narrative
The nonconformance (nc) associated with this complaint issue has been approved and is complete.Investigation findings conclude there are several contributing factors for the reported issue including personnel, materials, machine and methods.The necessary actions have been taken to address these factors.No additional action is required and this complaint will be closed.This issue will be monitored through the post market product monitoring review process.No additional patient/event details have been provided to date.Should additional information become available a follow-up report will be submitted.Reported to the fda on july 15, 2016.(b)(4).
 
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Brand Name
NATURA + CLOSED END POUCH WITH FILTER, OPAQUE
Type of Device
POUCH, COLOSTOMY
Manufacturer (Section D)
CONVATEC INC.
carretera sanchez, km. 18.2
parque industrial itabo, s.a.
haina, san cristobal,
DR 
Manufacturer Contact
jeanette johnson
7900 triad center drive
suite 400
greensboro, NC 27409
3365424681
MDR Report Key4324818
MDR Text Key5136136
Report Number9618003-2014-00102
Device Sequence Number1
Product Code EZQ
Combination Product (y/n)N
Reporter Country CodeGM
PMA/PMN Number
EXEMPT
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type Foreign,Distributor,distributor,foreign
Reporter Occupation Not Applicable
Type of Report Initial,Followup
Report Date 11/05/2014
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Lay User/Patient
Device Model Number125907
Device Lot Number4C03159
Was Device Available for Evaluation? No
Initial Date Manufacturer Received 11/05/2014
Initial Date FDA Received12/05/2014
Supplement Dates Manufacturer ReceivedNot provided
Supplement Dates FDA Received07/15/2016
Was Device Evaluated by Manufacturer? Device Not Returned to Manufacturer
Date Device Manufactured03/01/2014
Is the Device Single Use? Yes
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Initial
Patient Sequence Number1
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