It was reported that, battery powered device, and the handpiece worked for one procedure.During a second procedure, sterile battery was placed attached and the device would not power.It was reported that subject device was cleaned and sterilized per facility procedure, but was not submerged in water.This is report 1 of 1 for complaint (b)(4).
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Synthes is submitting this report as a result of remediation activities.Device listed in this report is used for treatment, not diagnosis.Any additional information received regarding this event after filing this report shall be filed on a supplemental mdr.Device was used for treatment, not diagnosis.Additional product code, gxl.Returned to manufacturer.A review of the device history shows revealed the hand piece for battery powered driver was processed per all specification requirements.The product conformed to the synthes incoming final inspection sheet.There were no complaint-related anomalies, mrrs, or ncrs associated with this part.Certificate of compliance indicates the correct material was used and met the required specifications and functions.The unit was received.After being inspected, it was determined that unit's motor had failed.The motor was replaced along with applicable components.The unit now meets and passes all minimal acceptance criteria, and was returned to the customer.Item was received intact.Item was sent to repair and the repair techs coded this as mfr (motor failure).It was repaired and sent back to the customer.Deemed indeterminate.Placeholder.
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