A steris field service technician arrived onsite, inspected the unit, and confirmed the unit to be operating according to specification and was unable to duplicate the reported event.The operator manual states, "if an obstruction is present in chamber door, do not attempt to remove the object," and "warning - personal injury hazard: risk of pinch point between door and threshold when door opens.Keep fingers away from threshold." steris has offered in-service training (including door obstruction procedure), but the user facility has not yet confirmed a date for training.
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