Catalog Number 595000-001 |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problems
Dizziness (2194); No Consequences Or Impact To Patient (2199)
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Event Date 12/04/2014 |
Event Type
malfunction
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Event Description
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The customer reported that the patient advised that his freedom driver sounded like it was slowing down then resuming normal speed while supporting a patient.The customer also reported that the patient felt light-headed.The patient went to the hospital and was subsequently switched to the backup freedom driver.There was no reported adverse patient impact.This alleged failure mode poses a low risk to the patient because the freedom driver continued to perform its life-sustaining functions.The freedom driver will be returned to syncardia for evaluation.The results of the investigation will be provided in a supplemental mdr.
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Manufacturer Narrative
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Visual inspection of the exterior of the driver revealed no abnormalities.Visual inspection of the interior revealed foreign object debris on the fan cover, exhaust fan and speaker printed circuit board assembly (pcba), which did not affect the functionality of the driver and was not related to the reported issue.Visual inspection of the driver's interior components also revealed that the potentiometer used to adjust the primary motor beat rate was a non-specified component.The foreign object debris was removed and the potentiometer was replaced with a specified potentiometer.The driver then passed all final performance testing.The presence of this component on this driver is not related to this complaint.The non-specified potentiometer is functionally equivalent to the specified potentiometer.Syncardia has initiated a corrective (capa) to address the non-specified potentiometer issue.The capa is in process.Syncardia has completed its eval of this driver and is closing this file.
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Event Description
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The freedom driver was returned to syncardia for evaluation.The driver passed all test requirements, which included nominal normotensive and hypertensive settings, with no anomalies, alarms or decrease in beat rate.In addition, the driver was tested for an additional 140 hour run observation and performed as intended.The reported inconsistent beat rate could not be duplicated, and there was no evidence of a device malfunction.The reported issue posed a low risk to the pt because it did not prevent the freedom driver from performing its life-sustaining functions.The patient switched to the backup driver without adverse impact.
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Manufacturer Narrative
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The non-specified potentiometer used to adjust the primary motor beat rate did not affect the functionality of the driver and is not related to the reported issue.The non specified potentiometer is functionally equivalent to the specified potentiometer.The foreign object debris was removed and the potentiometer was replaced with a specified potentiometer.The driver then passed all final performance testing.
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Search Alerts/Recalls
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