Hill rom technician found the unit operating as designed.Confirmed there was no malfunction with the device.The reported injury is serious in nature per fda definition.However, there was no evidence of a malfunction and the device performed as intended.Development of pressure ulcers is multifactorial and cannot be only attributed to performance of the surface.Risk factors include protein-calorie malnutrition, microclimate (skin wetness caused by sweating or incontinence), diseases that reduce the sensation in the skin, such as paralysis or neuropathy.Position changes are key to pressure sore prevention and treatment.These changes need to be frequent, repositioning needs to avoid stress on the skin, and body positions need to minimize the risk of pressure on vulnerable areas.
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