Complainant alleged that during patient use, the autopulse® lifeband became twisted after performing approximately 3 minutes of compressions, which caused the autopulse to stop and the device was unable to be used for the remainder of the call.No adverse patient sequelae was reported.No further information was provided.
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The autopulse lifeband was returned to the manufacturer for evaluation.The reported complaint of the lifeband becoming twisted was confirmed during visual inspection.The lifeband was not received in its original packaging.The compression pad was received dirty.Further visual inspection for the returned unit revealed multiple creases and twists on the surface of the belt guard indicating that the unit was used.The rub guard liner that connects to the top compression pad of the left belt guard cap was severely twisted, torn and ripped apart from the cover plate.No other issues were observed.Potential causes for the customer's reported issue may have been due to an anomaly during autopulse deployment, resulting from user handling of the device beyond its parameters of use (i.E.The lifeband was twisted during compressions, and/or the unit might have been used more than once).The autopulse user guide (p/n 12555-001), instructs the user to "lift up the lifeband to its fullest extension, ensuring that the side bands are at a 90 degree angle to the platform, that they are not twisted and there are no obstructions".The user guide also states "do not strap across, or otherwise constrain, the lifeband.Constraining the movement of the bands can damage or break the lifeband".
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