This report was initially submitted on december 16, 2015.However, the report was accidentally submitted as 9611109-2015-00494 instead of 1718850-2014-00494.A second follow-up was filed on january 15, 2016 in order to identify this error.However, we are now receiving a duplicate report error for the actual 9611109-2015-00494 report.This report is being re-filed with the accurate report number to correct the error, and the erroneous report will be voided in the fda system.Sorin group (b)(4) manufactures the s5 double head pump.The incident occurred in (b)(6).This medwatch report is filed on behalf of sorin group (b)(4).Sorin group (b)(4) received a report that the touch screen of the s5 double head pump was unresponsive during a procedure.There was no report of patient injury.A sorin group field service representative was dispatched to the facility to investigate.While at the facility, the service representative replaced the complained touch screen with a new touch screen and cleared the nvmem according to the s5/c5 touchscreen replacement field engineering note.The console revision was updated and functional check performed.No further issues were discovered.Photographs of the replaced touch screen were sent to sorin group (b)(4) for evaluation.After reviewing the photos, it was determined that liquid had penetrated into the touch screen, causing the reported issue.This is a known issue and capa (b)(4) has already been opened to address this issue.Change order (b)(4) has already been implemented as a correction.
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