According to the products returned, we did not received the broken file.Nevertheless, the ds-010 endochuck and the 3x dt-068 files (contained in (b)(4)) returned does not present any defect.Moreover, according to our incoming inspection reports, we did not notice any deviation on these batches and we have not registered any similar complaints from the market.The risk of file breakage has already been identified and is clearly mentioned with our ifu fs-439/3 for piezon instruments and within our risk analysis tfr-016.Nevertheless, based on the info reported by our distributor (b)(4), the dentist used a parkell turbo piezo ultrasonic as equipment, as a result, we could not provide any info on this case.Ems gives some indications and recommendations (power settings.) within our ifu fb-439/3 which are related to ems device but which could not be applied to competitor devices.(b)(6) 2015: importer report number added.
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