The customer received questionable d-dimer results for one patient from an integra 400 analyzer serial number (b)(4).The initial result from the primary tube was 34.86 ug/ml.The sample was repeated and the result was 28.29 ug/ml.The sample was manually diluted 1:11 and the result was 1.91 ug/ml.On (b)(6) 2014, the sample in the primary tube was retested and the result was 34.46 ug/ml with a data flag.The sample was repeated and the results were 28.47 ug/ml and 5.91 ug/ml.The sample was manually diluted 1:3 and the result was 7.99 ug/ml with a data flag.The sample was repeated and the result was 9.50 ug/ml.Diluted 1:6, the result was 4.99 ug/ml with a data flag.The result of 34.86 ug/ml was reported to the physician.Based on the results, the patient was sent to another hospital and d- dimer was measured on a siemens bcs xp instrument and the result was low positive (around 0.7 mg/l feu).Specific data was not available.The original sample was then tested on an architect analyzer and the result was 745.2 ng/ml.On (b)(6) 2014, the sample was tested on a siemens bcs xp analyzer and the result was 0.747 mg/l.The physician believed the result of 0.747 mg/l to be correct.The patient was sent home, with a note to contact the hospital in case of health deterioration.There was no change in the therapy and the patient was not adversely affected.
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