It was reported by repair work order that there was an alleged patient fall, resulting in the patient breaking their nose.The user facility called service technician to evaluate the unit only (no repairs requested).It was found that the nurse call cable was not connected, the scale display was not functional, and the footboard label to engage/disengage bed exit was missing.
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The issues found with the bed upon evaluation are all considered to be apparent issues, and should have precluded the unit from further use.The medwatch is being filed based on the alleged patient injury, and not due to the issues identified during the evaluation.The customer did not ask for any repairs to be made.
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