A steris field service technician arrived onsite, inspected the unit, and identified the metal edge was on the double door's vertical center support.The technician determined this piece of sheet metal had bent over time due to impact damage from the loading carts.This type of damage is indicative of the carts being forcibly placed in the unit and contacting the door support creating an edge.The technician repaired and resecured the sheet metal to prevent a reoccurrence of an edge formation.The operator manual states, "wear appropriate personal protective equipment (ppe) whenever reaching into or entering wash chamber.".
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