A device history record review could not be performed because a lot number was not received with the complaint.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.A physical sample was not received for evaluation; however, a photo was received.An infection of the patient¿s skin was observed at the exit site.The device was in use for approximately 10 months.Per the instructions for use, infection is a potential complication inherent to the medical procedures and has no direct relation with the performance of the device.A possible root cause may be due to the medical procedures conducted with the patient.A corrective action is not applicable at this time.It must be noted that in-process controls (such as personnel training, incoming quality acceptance testing for raw material, 100% in process visual inspection and visual acceptance sampling) are in place to prevent non-conforming product from leaving the manufacturing operations.This complaint will be used for tracking and trending purposes.
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