The device was reported to be returning for an eval and at this time is pending return.A review of the device history record (dhr) was conducted for the reported lot number.At this time the investigation is still in progress.Once the device is received, testing will be performed and results will be provide once completed; however, a dhr review was performed and indicated that there were no reworks, special conditions, or related nonconformity reports (ncrs) for this reported lot number.The lot met the process specifications, including the quality control acceptance criteria prior to release.Once the investigation and device analysis are completed a follow up report will be submitted.Info from this incident has been included in our product complaint and mdr trend reporting systems.Trend info is used to identify the need for additional investigations.
|