Model Number ADVIA CENTAUR CP |
Device Problem
Incorrect Or Inadequate Test Results (2456)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 01/29/2015 |
Event Type
malfunction
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Event Description
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The customer reported obtaining unflagged out of range quality control results on an advia centaur cp instrument.The customer provided one example.The customer only performs human chorionic gonadotropin (hcg) and progesterone (prg) tests on this system.There are no known reports of patient intervention or adverse health consequences due to unflagged out of range quality control results.
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Manufacturer Narrative
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The customer contacted the siemens customer care center (ccc).A siemens headquarters support center (hsc) specialist reviewed the instrument data.The hsc determined the customer ran quality controls with a sample type of "patient".The hsc determined the customer scheduled quality controls as type "0", indicating a patient sample instead of type "2" which is a quality control.The hsc instructed the customer to run quality controls as type "2".The cause of unflagged out of range quality controls is due to user error: the customer defined and scheduled quality controls as patients instead of quality controls.The instrument is performing within specifications.Further evaluation of the device is not required.
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Search Alerts/Recalls
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