Results: evaluation of the returned product found one element missing from the molding zipper of the left window and 8 inches of the material unraveling on the leg of the foot panel side.One element missing would allow the zipper to initially close, but can separate at the location of the missing element if sufficient pressure is applied.All complaints are trended and reviewed by management on a monthly basis.As part of this monthly review, any excursion above the control limits for this failure mode will be assessed, documented and acted upon as warranted.(b)(4).
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