Customer reported a doorlock error where the door of the instrument freedom evo-2 was open and the instrument continued to move the pipetting arms.This happened after pressing the "pause" button on the instrument freedom evo-2 and clicking "continue" on the touch tools user prompt, the door locks of the instrument freedom evo 200 were unlocked while the arms were still moving.The customer did not reach in to the instrument and there was no injury.According to customer information the event happened in (b)(6) 2015, but was only reported to tecan on (b)(4) 2015.
|