Model Number 8888505115 |
Device Problem
Break (1069)
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Patient Problem
No Information (3190)
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Event Type
malfunction
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Event Description
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It was reported to covidien on (b)(6) 2015 that a customer had an issue with a yankauer.The customer reports that the yankauer tip broke off into a patient.Medical intervention required the patient to undergo anesthesia to irrigate the area in order to find and remove the broken piece.
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Manufacturer Narrative
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An investigation is currently underway.Upon completion, the results will be forwarded.Several attempts to gather information from the customer were made to date, no additional information has been received.If additional pertinent information becomes available, the report will be updated.
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Manufacturer Narrative
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The device history record was reviewed and indicated that the product was released accomplishing all quality standards.There were no samples received for evaluation.Because a sample was not available for evaluation, a root cause analysis could not be conducted to determine the root cause of this reported issue.If samples are received at a later date, this complaint will be re-opened and the investigation continued.The current molding process conditions were reviewed and it was confirmed that all manufacturing procedures are being followed properly.The most probable root cause can be due to resin degradation during the molding process.A quality alert was performed and the manufacturing personnel were made aware of the reported issue.The time period for preventative maintenance of the molding process was reduced to prevent any potential risk.This complaint will be used for tracking and trending purposes.
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Search Alerts/Recalls
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