Device was used for treatment, not diagnosis.Additional narrative: patient information not reported.Event date unknown.Device is an instrument and is not implanted/explanted.Without a lot number the service history record review and the investigation could not be completed; no conclusion could be drawn, as no product was received.A review of the service records has been requested.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
|
A product investigation was completed: the complaint condition for the 319.006 lot number 6111346 depth gauge, the 319.04 depth gauge with unknown lot number, and the 319.01 lot number 3078377 depth gauge was likely caused by numerous years of use and sterilization cycles; however, this complaint is not a result of any design related deficiency.Per the technique guide, the 319.006, 319.01, and 319.04 depth gauges are instruments routinely used in numerous systems including the 2.4mm lcp distal radius system.The devices were returned and reported to be no longer sliding smoothly while measuring.This condition is confirmed; for the 319.006 depth gauge.This condition is unconfirmed for the 319.01 and 319.04 depth gauges.The 319.006 depth gauge requires more force than would be expected to adjust the measuring mechanism.A scratching sensation can also be felt while moving the measuring mechanism.The 319.01 and 319.04 depth gauges, while worn, do not seem to have any trouble adjusting their measuring mechanisms.It is likely that numerous years of use and sterilization cycles have led to this complaint condition.The 319.006 depth gauge was manufactured in march 2009 and is over six years old.The balance of the device is in good working condition.The 319.01 depth gauge was manufactured april 2009 and is over six years old.The balance of the device is a bit worn but otherwise in good working condition.The balance of the 319.04 depth gauge is in fairly worn condition.The relevant drawings were reviewed and determined to be suitable for the intended design, application and dimensional conformity when used as recommended.The condition of the returned 319.006 depth gauge does agree with the complaint description.The complaint condition for this device can be replicated.The condition of the returned 319.04 and 319.01 depth gauges does not agree with the complaint description.The complaint condition for this device cannot be replicated.It is likely that numerous years of use and sterilization cycles have led to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
|
Service history review: no service history review can be performed because the lot number is unknown and cannot be traced.The manufacture date is unknown.The service history evaluation is unconfirmed.A service and repair evaluation was completed: the customer reported the item was not moving smoothly.The repair technician reported binding as the reason for repair.The item is not repairable.The cause of the issue is unknown.This item was forwarded to the complaint handling unit.The evaluation was confirmed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
|