(b)(4).The complaint case sample was rec'd w/some outward damage noticeable to the plastic carrying case.One of the locking latches was missing/broken off the case.Upon opening the kit it was also noted that one of the focs light pipes had been removed from a blade and was laying loose in the case.Also, during visual inspection the handle did not have a battery pack installed, and there were no loose battery packs in the carrying case.Since the laryngoscope handle did not arrive w/ a battery pack installed, a known good kit battery pack (new design) was installed into the handle.Multiple focs blades from the kit were attached to the handle and engaged.All of the blade lights were energized w/no flickering, no interruptions.The complaint cannot be confirmed.No corrective/preventative actions assigned.No further action required.
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