A discordant, false negative human chorionic gonadotropin (hcg) result was obtained on one patient sample on an advia centaur xp instrument.The discordant result was reported to the physician(s).A new sample was obtained from the patient and was tested on the same instrument, resulting positive.The original sample was repeated on an alternate advia centaur xp instrument, also resulting positive.The corrected result was reported to the physician(s).There are no known reports of patient intervention or adverse health consequences due to the discordant, false negative hcg result.
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A siemens customer service engineer (cse) specialist was dispatched to the customer site and evaluated the instrument.The cse ran a total service call but could not find any instrument malfunction.The cse adjusted probe alignments and ran precision testing using the discordant patient sample, with acceptable results.The cse noticed a small fibrin strand in the patient sample and determined that the system had logged a sample integrity error at the time of the first run.The cause of a discordant, false negative hcg result on one patient sample is unknown.The instrument is performing according to specifications.No further evaluation of the device is required.
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