Model Number 9525 |
Device Problems
Break (1069); Electrical /Electronic Property Problem (1198)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Event Description
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The customer did not note a specific issue.Upon triage a service technician confirmed a broken power cord with exposed copper wires.
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Manufacturer Narrative
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Submit date: (b)(4) 2015.An investigation of the reported condition was performed on (b)(6) 2015 by (b)(6).One scd 700 was returned for investigation for the reported condition of; the customer did not note a specific issue.Upon triage a service technician confirmed a broken power cord with exposed copper wires.An initial inspection of the power cord found it failed to meet operational specifications due to damage, which cut through to the inner wires, exposing them, confirming the reported condition.Power cords periodically require replacement due to age, usage and user damage.The service manual instructs the user to periodically inspect the power cords resistance to ensure its electrical safety.The power cord was replaced to correct the problem.The unit was then fully tested and found to function normally and within specifications.Product scd 700 was manufactured in 2010.A review of the device history records shows this device was released meeting all manufacturing specifications.A review of the service history records indicates there are no other service histories recorded for this system.This information will be utilized for trending purposes to determine the need for corrective action.
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Manufacturer Narrative
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(b)(4).An investigation is currently underway.Upon completion, an updated investigation will be provided.
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Manufacturer Narrative
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The original date of the 3500a report indicated (b)(6) 2015 which was incorrect at the time of the initial submission.The correct date is (b)(6) 2015.Both date of this report and date received by manufacturer have been corrected.As a result of the incorrect date on the initial submission which was on (b)(6) 2015, the 3500a form was filed late, over the 30 day requirement.However, based on the correct notification date, the complaint was actually filed within the 30 day requirement.
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Search Alerts/Recalls
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