The customer received a questionable cardiac d-dimer result from a cobas h232 meter.This meter is not sold in the united states.The specific date of testing was not provided.The result from the h232 meter was 1.2 ug/ml and the result from a large laboratory analyzer was 139.2 ug/dl.Clarification of the unit of measure was requested, but was not provided.Information concerning which result was reported was requested, but was not provided.There was no adverse event reported.A specific root cause could not be identified.Additional information for further investigation was requested but was not provided.
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