The caller alleged a variance between inratio inr results.The results were as follows: around (b)(6) 2015 (patient self tester was not sure of date), he had an inratio=4.5 and 4.7 and did not question these results.(b)(6): inratio result was 1.7 and on (b)(6) inratio was 1.4.Patient self tester was concerned that results on (b)(6) were so low since no changes were made in his diet or medications.After result of inratio=1.7 on (b)(6), the patient self tester stated that his doctor told him not to take his warfarin over the weekend.Then on the evening of (b)(6) he was to take 2mg, (b)(6) evening 1.5mg, then tonight (b)(6) he was to take 4mg.Patient called to update that he took his monitor to the doctor's office for testing today.He used the new lot of strips (364994), got a inratio of 3.2, which he did not question.
|
The customer did not provide any reference values for comparison.The accuracy of the customer's inratio results cannot be determined without this information.It is indicated that the product is not returning for evaluation.Since the product associated with the complaint was not returned, a review of in-house testing was performed.Retain strip testing results met both accuracy and strip repeatability criteria.The product performed as expected and no product deficiencies were observed.A review of the manufacturing records for the lot did not uncover any relevant non-conformances.The lot meets release specification.Root cause is unable to be determined from the information provided.Based on the information available, there is no indication of a product deficiency.No corrective action is required at this time.
|