Medivators received report of a biomass, suspected to have come from the previous patient, that came out of an endoscope during an upper gi procedure.The facility used a medivators dsd-201 automated endoscope reprocessor (aer) to reprocess the endoscope.A medivators field service engineer (fse) performed an inspection of the aer and found it to be functioning properly.A medivators clinical specialist also scheduled an in-service with the facility.Patient condition is unknown at this time.To date, there have been no other complaints.This complaint will continue to be monitored in the medivators complaint handling system.
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