Facility requested medivators service their dsd-201 automated endoscope reprocessors (aers) after a patient possibly had a reaction to rapicide opa/28 high-level disinfectant.It was found that the external water regulator setting had been changed.On another aer, the 0.2 micron water filter was clogged and the external water regulator setting had also been changed.The settings were fixed and the water filter was replaced.All aers were serviced to perform according to specification.The medivators field service engineer reviewed with the facility how to properly maintain their aers and water filtration system.If the aers were not rinsing the endoscopes properly at the end of reprocessing cycles, it is possible for there to be residual disinfectant on the scope that could cause potential chemical colitis.It was reported that the patient is ok.To date, there have been no other complains of patient reaction to the disinfectant.This complaint will continue to be maintained in the medivators complaint handling system.
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