Catalog Number 04877802190 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/21/2015 |
Event Type
malfunction
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Manufacturer Narrative
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A specific root cause could not be identified.The customer returned the h232 meter.The meter was tested with relevant retention material and the results fulfilled requirements.
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Manufacturer Narrative
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This event occurred in (b)(6).
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Event Description
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The customer received a questionable cardiac d-dimer result for one patient sample from cobas h232 meter serial number (b)(4).The cobas h232 meter is not sold in the united states.A sample was taken at 11:14 and tested on the cobas h232 meter and the result was 210 ng/ml.At 13:41 a sample was taken and tested in the laboratory on a stago liatest and the result was 970 ng/ml.Information concerning if any erroneous result was reported outside the lab was requested, but was not provided.The patient was hospitalized, but a scan and further investigation pointed to no dvt.The customer did not have official information, but they had heard that results of further investigations for the patient were negative.No adverse event was reported.The investigation tested retention material and the results fulfilled the requirements.
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Manufacturer Narrative
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Date received by manufacturer" was actually 05/22/2015.Both the result from the h232 meter and the laboratory result were reported to the physician.The negative result meant the patient was not investigated when she should have had "further urgent investigations".The patient was not adversely affected.
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Search Alerts/Recalls
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