It was reported that during set-up of the device for a cardiopulmonary bypass procedure, the white latch on the centrifugal drive motor was broken off.As a result, an alternate device was employed.The surgical procedure was completed successfully.There was no delay, no blood loss, nor adverse consequences to the patient.
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The reported complaint was confirmed.The field service representative (fsr) confirmed that the customer discarded the latch before placing service call, but customer sent a picture of the broken latch before discarding the latch.Per fsr the customer is using a spare at this point.Fsr will be performing preventive maintenance (pm) in august, 2015 and at that time, he will ask the customer if they want the repair.No additional action will be taken at this time.
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