Device was used for treatment, not diagnosis.Additional narrative: device is an instrument and is not implanted/explanted.A service history record review was attempted for the subject device.The review could not be performed because the device is a lot-controlled item.The manufacture date is jan 19, 2010 (released to warehouse date).A service and repair evaluation was performed for the subject device.The customer reported the item was missing parts.The repair technician reported the top of the probe was bent, the item was sticking, and the protective sleeve was missing.Missing parts is the reason for repair.The item is not repairable.The cause of the issue is unknown.This item was forwarded to the complaint handling unit on may 19, 2015 for additional evaluation.A product development investigation was also performed for the subject device.The returned depth gauge is used in a variety of systems to determine appropriate screw length during surgical procedures.The subject device, part number, 319.004, is used to measure depth when inserting 1.5 mm screws.The subject device had difficulty sliding when attempting to take a measurement.The associated drawing for the subject device was reviewed and determined to be suitable for the intended design, application, and dimensional conformity when used and handled as recommended.Based on the state of the returned device and the procedures followed by sterile processing to sterilize the device prior to reusing it, the two most likely causes for the damage involve use of excess force and off-axis loading which can damage the devices over time, as well as components eventually wearing down, falling apart and getting lost during sterilization cycles.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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