(b)(4).The dhr for the instrument in question was reviewed and found completely without any irregularities.The returned instrument was evaluated and found that the jaws of the applier are in line with each other and not damaged or broken , as stated in complaint.Further evaluation of the returned instrument showed that this instrument picks-up, retains, closes and releases clips as required of its function both with the use of silastic test tubing and without.Parts were 100% visually inspected and tested at the manufacturing facility before instruments were sent to customer.No irregularities were found or reported at the time of processing and inspection of the product, as this is a standardized process for all instruments manufactured at this facility.At this time it is undetermined as to what caused the alleged defect since we were unable to duplicate the alleged issue.After further investigating the processes of manufacturing the instruments, all processes and procedures were followed.No corrective action required at this time.
|