A steris field service technician arrived onsite, inspected the unit and conveyor, and noted the scs conveyor was pushing racks into the washer slightly sideways.It was further observed the scs conveyor's automated wheels were continually rotating toward the washer.The technician observed that the scs conveyor's feet were misaligned.Additionally, he observed that the sensor was not properly aligned.The technician adjusted the proximity sensor on the load table.The technician leveled the feet of the scs conveyor, tested the unit, and confirmed it to be operating according to specification.The dsm will review proper installation techniques with the steris technician who installed the unit.Section 1: safety precautions of the reliance vision single chamber washer\disinfector operator manual states, "if an obstruction is present in chamber door, do not attempt to remove the object." section 1: safety precautions of the scs conveyor operator manual states, "risk of pinch point between door and threshold when the door opens.Keep fingers away from threshold." steris offered in-service training regarding proper operation of the conveyor and washer but the customer has declined.
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