Other, no product returned for evaluation.Method : product not returned for the evaluation.Evaluation was not possible, as the devices are not being returned.Review of the device history records were performed which confirmed no inconsistencies.There were no internal processing issues, which could have contributed to the nature of the complaint.A complaint history review has not identified additional complaints for these lot numbers on file.Due to this fact we are unable to determine what may have caused the user to experience the reported incident.No further investigation is warranted at this time.(b)(6).(b)(4).
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