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Catalog Number CAM01 |
Device Problems
No Display/Image (1183); Display or Visual Feedback Problem (1184)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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To date, the device involved in the reported incident has not been received for evaluation.An investigation has been initiated based upon the reported info.
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Event Description
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It was reported that the monitor was put into use for a couple weeks.Without cause, the monitor would not move past the integra logo screen.The user tested it several times with cables/catheters (required to move past logo screen) to no avail.There was no pt injury.Additional info was received from the customer on (b)(6) 2015: this problem was identified during a surgical case.They tried to use the device but couldn't get past the logo screen.They immediately pulled it from the service and used a different unit with no issues.
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Manufacturer Narrative
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Integra has completed their internal investigation on 11/16/2015.The investigation included: methods: evaluation of actual device.Review of device history records.Review of complaints history.Results: the reported failure ¿monitor will not move past the integra logo screen¿ was verified and duplicated.Customer complaint was confirmed.Dhr review was completed for cam01 monitor serial number (b)(4), to identify any recorded anomalies that could be associated to the complaint incident.Date of manufacture: sep-2012, no non-conformance reports were raised during manufacturing process for this monitor.A minimum of 12 month review of cam01 monitor customer complaints was completed in trackwise® using the following key words ¿display issue¿ and a root cause ¿analog pcb¿ in the search criteria.The analysis of the complaint investigations and root cause reports has concluded this is the 1st identified complaint for the reported failure associated with the cam01 monitor due to faulty analog board.No trend has been identified.Trending analysis has concluded no further action is required for the complaint investigation.No review of non-conformance reports (ncrs) is deemed necessary as no trend has been identified.No further actions are deemed necessary.Future complaints will be continued to be monitored and trended.Conclusion: the failure analysis investigation has concluded the root cause of the cam01 monitor not moving past integra logo screen was due to faulty analog board assembly of the cam01 monitor.
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Search Alerts/Recalls
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