The customer received questionable thyroid results for one patient sample from a cobas 8000 analyzer.The sample was submitted for investigation and was tested on a cobas 8000 analyzer and an architect analyzer on (b)(6) 2015.Of the data provided, only the results for free thyroxine (ft4) were discrepant.Refer to the attachment to the medwatch for all patient data.Information concerning if any erroneous result was reported outside the laboratory or if the patient was adversely affected was requested but was not provided.The investigation could not determine a specific root cause.Additional information for further investigation was requested but was not provided.A general reagent issue was not likely.It was suspected the issue was due to the different setup, antibodies used and variances in the reference method of the different methodologies.The results for thyroid assays vary with the age and gender of the patient and with population characteristics.These must be taken into account when assessing the results.
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