Catalog Number 031-33J |
Device Problems
Failure to Deliver (2338); No Flow (2991)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 07/10/2015 |
Event Type
malfunction
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Event Description
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The customer alleges that the adaptor couldn't generate a fine mist.A new adaptor was used.The patient's condition is reported as fine.
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Manufacturer Narrative
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(b)(4).A visual, functional and dimensional inspection of the product involved in the complaint could not be conducted since the product was not received at our facility.Records reviewed showed that there were no issues related to functional issues neither on the product nor its components during the manufacture of the material.No corrective action can be established at this moment since the device sample or a picture is not available for evaluation.Customer complaint cannot be confirmed due to the lack of product sample to perform a proper investigation and determine the root cause.An attempt to duplicate the failure mode was made but at the time there is no inventory of the involved product code available at the facility and it is not being manufactured at the time.If the device sample becomes available this compliant will be reopened.
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Manufacturer Narrative
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(b)(4).The sample was returned for evaluation.A visual exam was performed and there were no defects observed.During the first functional test, a very light mist was produced.A second functional test was then performed and the nebulizer misted at 8 lpm and 10 lpm.Based on the investigation performed, the reported complaint could not be confirmed.The dhrs reviewed showed that there were no issues related to functional issues neither on the product nor its components during the manufacture of the material.Based on the results of the investigation and the available information, no root cause could be determined.
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Event Description
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The customer alleges that the adaptor couldn't generate a fine mist.A new adaptor was used.The patient's condition is reported as fine.
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Search Alerts/Recalls
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