(b)(4).Despite numerous attempts to retrieve the device for investigation, no product has been returned.The manufacturer is unable to confirm the allegation the "power cord has a short with exposed wires".Rdd490 is a dc compressor that is powered by an ac/dc power adaptor.The only wire in this device is in the dc circuit of the power adaptor which would pose no risk to the intended user.Instruction for use states:"never operate this product if it has a damaged cord or plug".Based on the information provided, the manufacturer concludes no further action is necessary.The compressor was manufactured in january, 2013.
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