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Catalog Number 09-23200 |
Device Problems
Bent (1059); Break (1069)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/15/2015 |
Event Type
malfunction
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Manufacturer Narrative
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The device has been received at the manufacturer for testing.An evaluation will be conducted, and a follow-up report will be submitted after the quality investigation is complete.
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Event Description
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It was reported by the customer representative that he had a customer stating via email that they purchased 7 elevators from stryker to use in their oral surgery department, which opened for business less than a year ago; the product number on them is ce 09-23201, and all of their tips have either bent, chipped or broken during use.Upon investigation it was noted that 6 elevators were purchased over a year ago.In (b)(6) 2015, (b)(4) was issued for 2 units.
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Manufacturer Narrative
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The reported event that the tip of the devices have bent could be confirmed.The visual examination revealed that the tips of the devices are bent compared to their original shape and show deformations due to mechanical overload.Both the dhr review and the hardness measurements performed showed that the devices were manufactured according to specification.Most likely too high bending forces were applied to the tip during usage, leading to a deformation.Therefore the root cause can be tied to a user related issue.Indications for any material, manufacturing or design related problems were not determined in the investigation.
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Event Description
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It was reported by the customer representative that he had a customer stating via email that they purchased 7 elevators from stryker to use in their oral surgery department, which opened for business less than a year ago; the product number on them is ce 09-23201, and all of their tips have either bent, chipped or broken during use.Upon investigation it was noted that 6 elevators were purchased over a year ago.In (b)(6) 2015, pr# (b)(6) was issued for 2 units.
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Search Alerts/Recalls
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