Model Number 0015788 |
Device Problems
Malposition of Device (2616); Device Misassembled During Manufacturing /Shipping (2912)
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Patient Problem
No Patient Involvement (2645)
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Event Date 08/26/2015 |
Event Type
malfunction
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Event Description
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The customer reported when they received the non-magnetic cot the locking caster wheels were in the incorrect position and they did not feel the cot was safe for the mri.The customer was contacted and they alleged they felt the wheel assemblies were magnetic.There was no patient involvement and the cot was not put into service.An investigation has been opened and the cot is being returned to ferno for immediate evaluation.Details of the evaluation will be provided in a supplemental report.
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Manufacturer Narrative
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Upon receipt of the initial complaint the product line was temporarily placed on hold until the subject unit could be returned to ferno for evaluation.Existing inventory was checked and it was confirmed there were no affected units in inventory.The unit was returned on 9/3/2015 and was evaluated for the alleged malfunction.It was confirmed the casters on the cot were not to specification; however, all other components were correct according to the design specifications.The casters were replaced and the cot was returned to the end user.The incident was reviewed with the appropriate manufacturing personnel and a quality alert was issued to the assembly cell.The product was released from the hold.
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Event Description
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The customer reported when they received the non-magnetic cot the locking caster wheels were in the incorrect position and they did not feel the cot was safe for the mri.The customer was contacted and they alleged they felt the wheel assemblies were magnetic.There was no patient involvement and the cot was not put into service.An investigation has been opened and the cot is being returned to ferno for immediate evaluation.Details of the evaluation will be provided in a supplemental report.
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Search Alerts/Recalls
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