Model Number 16395 |
Device Problem
Break (1069)
|
Patient Problem
No Patient Involvement (2645)
|
Event Type
malfunction
|
Manufacturer Narrative
|
(b)(4).Biomed was testing unit to find out what the problem was, he knew something was wrong with unit because it has been in back room for 2 months.Customer has decided to get the roller pump repaired.Customer not sure when the issue happened.
|
|
Event Description
|
It was reported that during the use of the device for a non-clinical activity, the tongue was broken on the roller pump.There was no patient involvement.
|
|
Manufacturer Narrative
|
This complaint is related to mdr #1828100-2015-00773.Customer product cannot be repaired at this time due to the required part being in quarantine.The pump is currently set aside and not in use, and will be repaired when the part is available.If the component is returned, it is to be retained.
|
|
Manufacturer Narrative
|
The reported complaint was confirmed.The field service representative (fsr) verified the broken tongue and replaced the molded tongue.The unit operated to manufacturer specifications and was returned to clinical use.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
|
|
Search Alerts/Recalls
|