Model Number ENCORE 206/EL |
Device Problems
Device Alarm System (1012); Loss of Power (1475); Device Issue (2379)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 08/12/2015 |
Event Type
malfunction
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Manufacturer Narrative
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Welch allyn is reporting this in an abundance of caution for a potential unexpected device shutdown.The unit has not been returned to welch allyn at this time.A follow-up report will be submitted when the evaluation is complete.
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Event Description
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The customer stated that the device would shut down without alarms or alerts when attempting a print function snapshot.
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Manufacturer Narrative
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The device was not returned to welch allyn for evaluation.Troubleshooting with the customer confirmed that the device had an aged battery.The battery was replaced and the device functioned as intended.Welch allyn will be communicating with its consignees to reaffirm following the directions for use for proper battery care.
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Search Alerts/Recalls
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