(b)(4).The sample was returned for evaluation.A visual exam was performed and it was observed that the internal threads of the adaptor were damaged.In order to investigate the reported defect from the customer, the sample was connected to an oxygen supply (even with the damaged thread issue on the adaptor) , and also was assembled with a sterile water concha mini bottle.During the testing the sample did nebulize.The issue reported by the customer could be caused by the damage on the internal thread of the adaptor, which could not allow it to be properly connected to the oxygen supply.Based on the investigation performed, the reported complaint was confirmed.The root cause for the issue is the positioning of the thread lead and the softness of the new resin used for the snap adaptor.A capa was opened to address this issue.
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