An investigation of product scd express compression system for the reported condition was performed.A review of the information in the complaint file indicates this investigation was performed by a covidien service center for the reported condition of; damaged power cord.Therefore, this report will be based on information provided by the service center.The unit was triaged and the complaint was confirmed; power cord was damaged with exposed copper wire (no patient harm).The root cause of the failure can be attributed to rough handling of the unit.The power cord was replaced to correct the problem.During triage, the technician also found that the unit's front case was damaged; front case was replaced.The unit was then fully tested; unit passed all testing.Product scd express compress system was manufactured in 2007.A review of the device history record shows this device was released meeting all manufacturing specifications.
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