The device history record was reviewed and indicated that the product was release accomplishing all quality standards.Since the sample was not returned, there is not enough evidence to determine what could cause this event.However the pfmea was reviewed in order to identify the possible root causes for the failure leaking.The following potential failures were identified in the pfmea or in addition to this document: in-process inspection not performed, defective material, malfunction, misuse and/or inattention.With the available information it is not possible to confirm a root cause for this issue.Should the sample be returned in the future, this complaint will be re-opened for further investigation.Corrective actions were not required.It must be noted that in-process controls (such as personnel training, incoming quality acceptance testing for raw material, in process visual inspection and visual acceptance sampling) are in place to prevent nonconforming product from leaving the manufacturing operations.As per procedure, manufacturing performs 100% leak testing at the final stage of production, which would identify this issue in the catheter assembly.This complaint will be used for tracking and trending purposes.
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